A mid-sized Kolkata-based construction firm was bleeding time and trust due to this:
β Delayed material deliveries π Endless calls with vendors for updates π No visibility on who approved what and when π§Ύ Missed follow-ups on vendor payments π·ββοΈ Site engineers running around with paper slips
It was chaos. Vendors were frustrated. Projects were getting delayed.
π‘ The Solution
They didnβt hire more staff. They just implemented the right tools β step by step:
1οΈβ£ Step 1: Custom Vendor Dashboard
β Live status of POs, pending payments, delivery timelines β everything in one screen.
2οΈβ£ Step 2: Purchase Control + Budget Guardβ¨
β Advance payment approvals, milestone tracking, and vendor allocation set via ERP.
3οΈβ£ Step 3:WhatsApp Alerts to Vendors
β Automated reminders on delivery timelines and payment releases β no chasing required.
4οΈβ£ Step 4: Finance + Project Sync
β Site engineers raised requests β auto-synced to backend team β no duplicate approvals.
5οΈβ£ Step 5: Weekly Reports for Management
β Late vendors were flagged instantly. Delays became exceptions, not the norm.
π The Result
β±οΈ Vendor coordination time dropped by 60% π¦ On-time delivery rate jumped from 50% to 85% π Payment disputes reduced to almost zero π· Site teams finally stopped acting like middlemen
π Why It Worked
Simple: β Vendor activity was now tracked in real time β Approvals were digitized β WhatsApp did the follow-ups β Everyone saw the same dashboard
π£ Final CTA
Want to stop vendor chaos and speed up your site? Letβs build you a system that runs like clockwork, even with a lean team. ERP + Smart Alerts + Real-Time Data = No More Vendor Drama π οΈπ²