🧩 The Problem
Shree Laxmi Hardware, a popular wholesale-retail shop in Indore, was struggling.
❌ Old stock kept piling up; new stock couldn’t move fast
📊 No track of fast vs. slow-moving items
🧍♂️ Managers manually checked inventory sheets
🤯 Frequent customer complaints of items “not available” despite full godown
🧾 Wasted money on over-ordering the same products
Owner Rajesh ji put it simply:
“We had no idea what was actually selling and what was just gathering dust.”
💡 The Solution
Rajesh ji decided to go digital with our ERP system. Here’s how the magic happened:
Step by step:
1️⃣ Step 1: Inventory Dashboard Setup —
Live dashboard showed real-time stock levels, reorder alerts, and dead stock identification across categories.
2️⃣ Step 2: Enabled HR + Attendance Tracking —
Store staff attendance, shifts, and daily tasks were fully automated.
No more confusion like: “Did this guy even show up today?”
Everything was tracked — live and accurate.
3️⃣ Step 3: WhatsApp + CRM Integration —
Follow-ups with vendors and major clients were automated.
For example: “Sir, this product is now back in stock!” — an auto WhatsApp alert → quick reorders, no manual follow-ups.
4️⃣ Step 4: Purchase & Vendor Managements —
Linked purchases to demand + stopped duplicate orders.
Only purchase what’s moving → stop filling warehouse with unsold stock.
5️⃣ Step 5: Expense & Leakage Reporting —
Daily expense tracking caught wastage like broken products, expired stock, or returns.
📊 The Result
💥 50% reduction in dead stock in just 60 days
🧠 Stock rotation became smooth
💸 Saved ₹12.5 Lakhs in wasted inventory
👷 Managers focused on customer service, not stock counting
📈 Happier customers = 25% increase in repeat business
Rajesh ji’s words:
“Earlier the shop was running — now, the system runs it! I have full control in my hands.”
🔍 Why It Worked
✔️ Systems over manpower
✔️ Automated alerts = faster action
✔️ Clear dashboards = no guessing
✔️ WhatsApp + CRM = timely client communication
✔️ Simple tools → used daily by entire team
📣 Final CTA
“Whether you run a hardware shop or a garment store — want to cut dead stock by half?”
“Get your smart inventory dashboard built and fast-forward your business.”
ERP + CRM + WhatsApp = Growth without stock headaches 💡
